Shipping Policy

At Faye Nest, we strive to ensure a smooth and timely delivery experience for all our customers worldwide. Below are the details of our shipping process and guidelines.

1. Shipping Locations

We offer worldwide shipping on all our products. Please ensure that your delivery address is correct and complete to avoid any delays.

2. Processing Time

Orders are typically processed within [3-5] business days after being placed. Orders received on weekends or public holidays will begin processing on the next business day.

3. Delivery Time

Standard Shipping: Delivery times vary by destination. Estimated delivery time is [7-14 business days] for most international locations.
Delays: Please note that delivery times may be extended due to customs processing, unforeseen carrier delays, or other external factors.

4. Shipping Fees

Shipping fees vary depending on the destination and order weight. Exact shipping costs will be calculated at checkout.

5. Cash on Delivery (COD) Payment

Faye Nest exclusively offers cash-on-delivery (COD) as the payment option. Please have the exact amount ready for the courier upon delivery.

6. Tracking Your Order

Once your order is processed and shipped, we will send a confirmation email with tracking information, if available, so you can monitor your package’s journey.

7. Customs, Duties, and Taxes

International orders may be subject to customs fees, import duties, or local taxes based on the destination country’s regulations. These additional charges are the responsibility of the recipient and may be collected by the delivery carrier.

8. Undeliverable Packages

If a package is returned to us due to an incorrect address, refusal to pay customs fees, or multiple failed delivery attempts, we will notify you. Reshipment costs may apply, or the order may be refunded minus any shipping and handling fees.

9. Lost or Delayed Shipments

If you suspect your shipment is lost or delayed beyond the estimated delivery time, please contact us at [email protected]. We will work with the shipping provider to resolve the issue.

10. Contact Us

For any questions or concerns regarding our Shipping Policy, feel free to reach out [email protected].