Privacy Policy

Welcome to Faye Nest! We are committed to protecting your privacy and ensuring your online shopping experience is safe and secure. This Privacy Policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

To process orders and improve our services, we collect certain personal information, including:

Personal Details: Name, shipping address, and contact information.
Order Details: Products purchased, order dates, and any instructions related to the purchase.
Device Information: Details about the device and browser used to access our site, such as IP address and browsing data, for site optimization and security purposes.

2. How We Use Your Information

We use the information collected to:

Process and fulfill your orders.
Communicate with you regarding orders, updates, and customer support.
Improve our website functionality, user experience, and product offerings.
Detect and prevent fraud and other potential security issues.

3. Cash-on-Delivery Payment Option

Faye Nest only accepts cash-on-delivery (COD) payments.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

Shipping and delivery partners to ensure your products reach you.
Legal authorities, if required by law, to comply with legal processes, prevent fraud, or protect our rights.

5. Data Security

We take all reasonable steps to secure your personal information from unauthorized access, use, or disclosure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access, correct, or update your personal information.
Request the deletion of your personal data, where applicable.
Withdraw consent for data processing where we rely on your consent.

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance user experience and analyze site traffic. You can manage cookie preferences through your browser settings.

8. International Data Transfers

As we operate globally, your data may be transferred to and stored in countries outside your own. We take appropriate steps to ensure that your information is treated securely, in line with this policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

10. Contact Us

If you have questions or concerns about our Privacy Policy, please contact us at [email protected].